Miscellaneous

The CEO of Delta Air Lines Just Shared the Perfect Leadership Message for 2021, and It’s Only 7 Words

As regular readers will know, I’m convinced that business leaders in every industry should watch and learn from the airlines. In fact, I wrote an ebook about the idea called, Flying Business Class, which you can download here for free. It’s not necessarily that the airlines like Delta, United, American and Southwest get things right, […]

News

Responsible AI in health care starts at the top — but it’s everyone’s responsibility (VB Live)

The power of audio From podcasts to Clubhouse, branded audio is more important than ever. Learn how brands are increasing customer loyalty and personalization with these best practices. Register Now Presented by Optum Health care’s Quadruple Aim is to improve health outcomes, enhance the experiences of patients and providers, and reduce costs — and AI […]

Expansion

With COVID-19 Fears Receding, It’s Time to Reclaim Travel Budgets and Reconnect With Customers

March 12, 2021 5 min read Opinions expressed by Entrepreneur contributors are their own. The time is right for smart businesses to plan for life after quarantine. COVID-19 vaccination rates are up, infection rates are down, and states are launching more plans to re-open the economy. While it’s liberating to consider the first steps after […]

Miscellaneous

UPS Told Drivers to Stop Picking Up Packages From These 6 Retailers. It’s a Lesson in Managing Expectations

Many years ago, I worked for FedEx. I was in sales, and I remember a manager telling our team that our biggest competitive challenge wasn’t pricing or quality. No, the biggest challenge was that every time we walked into a business to talk about switching to FedEx, inevitably the thought that would go through their […]

Expansion

Here’s The Greatest Barrier to Quality Health Care (and It’s Not Pre-Existing Conditions)

November 3, 2020 5 min read Opinions expressed by Entrepreneur contributors are their own. In the Vice President debate, Senator Kamala Harris and Vice President Mike Pence debated over health care, and echoing the same argument from the first Presidential debate, pre-existing conditions were the main focus. Senator Harris declared that the Trump administration is […]

News

Working Crazy Hours Is Exhausting, Draining and Painful. But Sorry Entrepreneurs, It’s Necessary.

September 24, 2020 4 min read Opinions expressed by Entrepreneur contributors are their own. Lately, there is a huge movement towards the idea of work-life balance. We are often told that people can be just as effective in working less time and that doing 50-70 hours a week is toxic, unsustainable, and unnecessary. Although it […]